If the product you received is damaged, please inform us first. You can do this by contacting our customer service. We will look for the best solution and ask you to return the item or bring it to one of our stores. In this case, we will refund the return costs (according to standard postal rates).
Send the damaged product with the return form and a description of the damage to our return address. Please add the IBAN number and BIC code for your bank account so we can process the refund if desired.
The return address is:
2660 Hoboken Belgium