Step 1: Sign up with your email address and password via the banner at the top of the website.
Step 2: Go to your account and click on 'return products'.
Step 3: Select the products you wish to return and choose a reason for return. Continue to the next step.
You can only select products that are within the 30-day return period.
Step 4: Select your country. You now get to choose between different return options:
Return in one of our stores
Return via bpost
Return to warehouse
Choose one of the options and confirm your choice. Follow the on-screen instructions to return your order correctly.