Orders
Shipping costs
Are there any shipping costs to have my package delivered to Belgium or Luxembourg?
What are the shipping costs within the Netherlands and France?
I live outside the European Union. Can I order from you?
Can I have a parcel delivered abroad?
What are the shipping costs to the rest of Europe (European Union only)?
Additional benefits
What benefits do I enjoy as an Explore More member?
How do I link my Natuurpunt/Natagora discount to my account?
How can I enjoy my Natuurpunt/Natagora discount online?
On which products is the Natuurpunt/Natagora discount valid?
How long is my Natuurpunt/Natagora discount valid?
How long is my KBF discount valid?