Please always return the item clean and dry. If this is not the case, we are forced to wash the item first via our laundry service. This will cost extra.
Hiking shoes: bring shoes in without the shoe box. Remove the insole and laces from the shoes as well.
Sports watches and GPS devices: always return the device together with all the accessories (charging cable, ...)
Sets (e.g. 2 panniers, front and rear lights, ...): these should always be returned complete, not just the broken item.