Guarantee

What does the guarantee entail? What is the guarantee period? I have a broken item which has passed its 2-year guarantee period. Can it still be repaired? The brand of my item gives a guarantee longer than 2 years, can I still bring it in to A.S.Adventure?

How do I make a guarantee claim? What do I need to be mindful of before returning my item? How long does it take to process my guarantee claim? Why couldn't my item be repaired? Can I also submit a guarantee claim or repair request to A.S.Adventure for an item I purchased elsewhere? I have waterproof hiking shoes but still my feet sometimes get wet. How is this possible?

How do I use A.S.Adventure's in-house shoe repair service? How do I use A.S.Adventure's in-house laundry service? How do I use A.S.Adventure's in-house shoe maintenance service?

How long is the warranty period for Ayacucho products?