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Returns

Practical

  • How can I return goods in Belgium?
  • How can I return goods from the Netherlands?
  • How can I return goods from France?
  • How can I return goods from other countries within Europe?
  • I do not have an account, how can I register my return online?
  • Can I return sale items?
  • How can I exchange a received product?
  • What is the deadline for returning online purchases?
  • How do I know whether my return has arrived safely?
  • I have received my confirmation of return by mail but have not yet received a refund. What’s next?
  • Are there products that cannot be returned?
  • What is right of withdrawal?

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On Sunday between 10AM and 4PM.

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