Delivery

Delivery options

• What options are available for delivery of my package?
• When can I expect delivery (via Bpost)?
• What if I’m not home at the time of delivery?
• Can I specify a time for delivery?
• What is a Bpost pick-up point and how does it work?

Click & Collect

• What is Click & Collect?
• Do I have to pay for my products in advance?
• Within what timeframe can I pick up my products?
• My Click & Collect products have been cancelled. What happens next?
• Can I return a Click & Collect order?
• How long will the products remain reserved in my chosen store?

Delivery information

• How can I track my order?
• My package has been dispatched from A.S.Adventure, but I haven’t received anything yet. What happens next?
• I’ve received a damaged product. What happens next?
• I’ve received the wrong product. What happens next?
• There’s still a security tag attached to my product. What happens next?
• Will my order be delivered in one go, even if I ordered items with different delivery times?