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Delivery

Delivery options

  • What options are available for delivery of my package?
  • When can I expect delivery (via Bpost)?
  • What if I’m not home at the time of delivery?
  • Can I specify a time for delivery?
  • What is a Bpost pick-up point and how does it work?

Click & Collect

  • What is Click & Collect?
  • Do I have to pay for my products in advance?
  • Within what timeframe can I pick up my products?
  • My Click & Collect products have been cancelled. What happens next?
  • Can I return a Click & Collect order?
  • How long will the products remain reserved in my chosen store?

Delivery information

  • How can I track my order?
  • My package has been dispatched from A.S.Adventure, but I haven’t received anything yet. What happens next?
  • I’ve received a damaged product. What happens next?
  • I’ve received the wrong product. What happens next?
  • There’s still a security tag attached to my product. What happens next?
  • Will my order be delivered in one go, even if I ordered items with different delivery times?

Didn’t find what you were looking for?

We are available from Monday til Sunday between 9 AM and 9 PM (except on holidays). Please have a look below this page to find how you can contact us.

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(+44 1758 522055)

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Contact us via Whatsapp

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(+32 (0)3 808 46 32)

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  • 2660 Hoboken
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