Delivery information
How can I track my order?
As soon as your package has been dispatched from A.S.Adventure, you will receive a confirmation e...
My package has been dispatched from A.S.Adventure, but I haven’t received anything yet. What happens next?
The best thing to do is to track your package online. The confirmation e-mail for the shipment of...
I’ve received a damaged product. What happens next?
If the product you received is damaged, please inform us first. You can do this by contacting our...
I’ve received the wrong product. What happens next?
Our packages are processed and packaged by hand. Unfortunately, we do occasionally make a mistake...
There’s still a security tag attached to my product. What happens next?
It goes without saying that we handle all items with the greatest care, but items can sometimes s...
Will my order be delivered in one go, even if I ordered items with different delivery times?
At A.S.Adventure, we keep the environment in our mind. That’s why we try to avoid shipping severa...