Delivery

What options are available for delivery of my package? When can I expect delivery (via Bpost)? What if I’m not home at the time of delivery? Can I specify a time for delivery? What is a Bpost pick-up point and how does it work?

What is Click & Collect? Do I have to pay for my products in advance? Within what timeframe can I pick up my products? My Click & Collect products have been cancelled. What happens next? Can I return a Click & Collect order? How long will the products remain reserved in my chosen store?

How can I track my order? My package has been dispatched from A.S.Adventure, but I haven’t received anything yet. What happens next? I’ve received a damaged product. What happens next? I’ve received the wrong product. What happens next? There’s still a security tag attached to my product. What happens next? Will my order be delivered in one go, even if I ordered items with different delivery times?